Pre-order policy

Pre-Order Policy

Thank you for your interest in our products! We’re excited to offer you the opportunity to pre-order items from SEEN ACTIVE. Please read the following details to ensure a smooth experience:

Pre-Order Timeline
- Expected Delivery: Pre-orders typically range from **1 to 4 weeks** for fulfillment.
- Notification of Delays: If your order extends beyond this timeline, SEEN ACTIVE will promptly notify all customers regarding the updated shipping status.

Shipping Information
- Fast Shipping: Pre-orders will always ship the next day after they become available, ahead of any regular orders.
- Combined Shipments: If your order includes an item that is **not** on pre-order, please note that we will not split shipments. Your entire order will ship at the same time as the pre-order item, ensuring you receive everything together.

Inventory and Quality Checks
- Some items may be available for pre-order while we finalize inventory and complete our quality check process. This ensures that you receive only the best products that meet our high standards.

Acknowledgment
- By placing a pre-order, you acknowledge and accept the outlined timeline and shipping policies. We appreciate your understanding and patience as we work to deliver quality items to you.

Customer Support
- If you have any questions or concerns regarding your pre-order, please feel free to reach out to our customer support team. We’re here to help!

Thank you for choosing SEEN ACTIVE! We can’t wait for you to enjoy your new items!